Importance of Accountability Essay

Accountability encompasses the procedures and runes by which i party justifies and takes certificate of indebtedness for its activities such as for achieving various organizational goals (Lippincott nurse C immortalise, 2009). When a patient goes enters an plaza, they have already set their standards and expectations to the highest standards. From the first hullo to the introduction to their provider, e really action is cosmos measured. The employees forget be held responsible if the patient isnt checked in a seasonable modality their insurance information is non entered quickly or accurately. The medical athletic supporter has to have their patients roomed in a timely manner, check vitals and enter vitals and record medications correctly. If whatever of these steps argon not effected suitably, that individual result be held responsible. Accountability is an anchor in any business, but it is crucial to the healthcargon industry. In this paper I will identify what it substance to be held responsible and tools to measure office.Why is business important in the health cargon industry. Patients rely on the duty and knowledge of their providers. This attribute is important because their health is in the give of these individuals. This responsibility does not stop with the providers, but it is also relevant for other round members involved in the negociate of the patients. Patients expect their care to be handled appropriately and efficiently. In order for the system to work accordingly, employees need to be held accountable for their actions. If employees are not consistently doing what it takes to provide excellent customer service, duty is not being enforced, and employees create risk for the company. By not avocation through on task or responsibilities patients begin to question the credibleness of the company, and they begin to want someone to be held accountable for the deficienciesthat have occurred. How is an employees duty measur ed in the health care industry.As a leader, my accountability is measured by the outcome of my staff and the productivity of my staff. Standards that are measured may be, are my patients being roomed in a timely manner, are t here mistakes being made by my front office when entering information. Are my providers up to date on their requirements such as CMEs (continued medical education)? Are my OSHA and HIPAA manuals current? Do I have a fire escape plan posted and did we practice drills? Are charges being entered in a timely manner? These are certain aspects of my pipeline that are tangible and some that are intangible that assessed and that I will be held accountable for if they do not meet the set standard. lag accountability is measured through observation and yearly reviews, unless action is indispensable sooner such corrective action measures.Patients also have the opportunity to send feedback through patient surveys and mastermind contact the leadership team. Applying e thical considerations in leadership and management. Ethics plays a large role in the different facets of healthcare. By not practicing ethical behavior, this creates room for error in the workplace. By teaching ethical behavior and exemplifying it as a leader youre giving your employees the necessary tools to practice accountability and reliability. By incorporating this practice into the civilisation of your office, this leads to productivity and equips your staff to stand by toilet their actions because they believe in them. By establishing this culture, it paves the path for accountable behavior. Culture change over requires committed leadership. Inadequate or inappropriate leadership has been identified as a key factor when attempts to change culture fail (Lippincott breast feeding Center, 2009).Checks and Balances in a successful organization.In a successful organization, checks and balances are created and implemented to ensure that the companys success continues. Without c hecks and balances, the company is unable(p) to quantify or identify the origin of its problems or how to go just about correcting the situation. Without checks and balances, this leaves room for errors, which may lead to lawsuits or sick patients. For example by not providing your staff with mandated cleaning schedules, you are susceptible to infections among your patients. By requiring logs and assignments, you fundament then hold someone accountable if such tasks have notbeen completed. By identifying what process is needed and the specific outcome, employees tend to be compliant and complete their expected work. By knowing the consequences of not completing their work, they are made aware that they will be held accountable and in what way. How does accountability affect an organizations working culture? health care providers are constantly striving to improve quality and efficiency by using performance management systems and quality improvement initiatives. Creating and main taining a culture of accountability are essential for achieving this end because accountability is the reason for measure and improving performance (Lippincott Nursing Center, 2009). How can you maintain a imperative working culture and avoid a working culture of fiendish. In a leadership role, it is important to be the example of what you want within your organization. By doing so, you are developing a culture of respect without direct blame. Teach your staff how to identify the problem, how to avoid it and more importantly not to place blame. A responsible staff member will discern their mistakes and make the effort to correct them.This attitude decreases the culture of blame. For example, my staff member made a mistake, and instead of pulling her into my office and placing all the blame on her my first question is Why are you in here? By approaching mistakes this way, you are putting the control back into the hands of the employee/staff member. This provides the opportunity t o dissect their behavior and tell me why it occurred. In the end, there is no blame, but questions, which lead to answers, that result in the process of avoiding the same mistake.This approach negates cultural blame. In conclusion, accountability is a very productive tool in healthcare. By providing expectations for your employees they understand why and what it means to be accountable. In leadership exemplify what it means to hold yourself accountable and mirror that image for your employees. Patients depend on a culture that practices accountability and also believes in it. Commit to a set of standards, believe in them and practice those beliefs.ReferencesLippincott Nursing Center. (2009, April). Creating a Culture of Accountability in health Care. Retrieved from http//www.nursingcenter.com/lnc/static?pageid=935642 NY Times Freudenheim. (1991, February 19). Business and Health Accountability InHealth Care NYTimes.com. Retrieved from http//www.nytimes.com/1991/02/19/business/bu siness-and-health-accountability-in-health-care.html