Wednesday, February 20, 2013

Marketing & Brand Managmenet

Lecture Notes:
merchandise and Brand Management

Decision Making and Marketing Information

Decision Making and Marketing Information

1. What is vigilance?

2. Problem resolving power in a business context

3. What information needs to be gathered to make merchandising decisions

4. How information gathering should be approached issues to consider

5. Elements of the marketing information system (MktIS) - internal records, marketing intelligence, marketing research, marketing decision support analysis.

6. Some guidance on sources of secondary data

Management

Peter Druker identified five categories of operations (1955)

7. panorama objectives

8. organising the work

9. motivating employees

10. measurementobjectives or yardsticks of performance

comp atomic number 18 actual performance

impart findings

11. developing people

A simple approach is to think of management as the process of deciding what is best to do and doing it just about efficiently. (Lancaster and Massingham 1993)

Business problems at different levels within organisations

Supermarket situations to illustrate what is meant by problem solving.

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|Situation |Problem |
|The queues at the checkout are getting longer |how to minimise customer waiting condemnation within cost constraints |
|The milk delivery has been involved in an accident |How to get supplies of milk quickly |
|The nearest foe has a very attractive promotion |How to win backwards customers |

Making Marketing Decisions

DemandSupply

Information and making break off decisions

What is the question(s)

What/how much is the answer worth?

Expected use of results

think of for money

Compatibility with other data

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